Customer Relationship Management


Russian Pointe

Stay focused on your most valuable assets – YOUR CUSTOMERS. Enhance the effectiveness of every customer interaction and drive customer engagement across channels and touch-points.

FiO CRM – CRM solutions for any customer that need a B2B or B2C

  • Opportunity Management
  • Manage lead to customer conversion
  • Manage Accounts (B2B)
  • Manage contact info
  • Manage Customers (B2C)
  • Manage the Sales force
  • Manage Activities
  • Events Management
  • Newsletters Management
  • Customer Portal
  • Documents and Files
  • Case / Ticket Management
  • Call center and survey data management

FiO CRM – Customer Relationship Management
Integrate with other systems

Customer Relationship Management

  • Voice Integration – Asterisk, Twilio
  • Chat integrations – Voice Live Chat, Zoopim
  • Social Media Integrations – Facebook, Twitter
  • Email Integrations – Experian, Constant Contact, Mail Chimp, GetResponse
  • Co-Browse integration (Coming Soon)
  • Dynamic FAQs (Coming Soon)
  • Policy automation (Coming Soon)
  • Integration Capability to other systems

Start growing…

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