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Customer Engagement with Intelligent CRM-365

Customer Engagement with an Intelligent CRM-365 Intelligent CRM is an integrated set of digital applications that a retailer uses to operate its business. Intelligent CRM typically includes Customer Data Platform (CDP), Customer Engagement (CEP), Customer Service Platform (CSP), Loyalty Management System...

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What is Omnichannel Customer Engagement?

March 30, 2020 What is Omnichannel Customer Engagement? Omnichannel customer engagement is a worthy pursuit for companies. It gives a company the ability to deliver a personal and contextual experience to each customer. It synchronizes the marketing from multiple...

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