Increase Engagement by 25% in Real-Time
Collects data around all customer interactions Our customer engagement platform continues to manage interactions even after the sale closes and across the customer’s life cycle.
100+ global brands believe in FiO Customer Engagement Platform
Don’t Let Channel Availability Restrain Your Engagement Campaigns
Bring customers to your brand, or bring the brand to your customers.
We’ll help you with both!
Email Marketing
Get higher CTR and open rates on your email campaigns
SMS Marketing
Send short promotional and transactional messages via SMS
WhatsApp Marketing
Make sure your messages are never missed with WhatsApp
Web Push Notifications
Bring users back to your website with Web Push Notifications
Mobile Push Notifications
Increase app engagement with Mobile Push Notifications
Google Remarketing
Reduce the friction in decision-making with Google Remarketing
Facebook Retargeting
Target look-alike audiences with Facebook Retargeting
Why’s FiO The Best Fit For Your Needs?
Join 800+ global brands that prefer FiO Engagement platform over others
Engage Your Users in Real-time
FiO’s Customer Engagement Platform (CEP) helps you engage with your customers through every touch point throughout the customer journey in all their interactions with your business to drive better outcomes for customers.
Analysts report that a customer engagement platform gives organizations an innovative way to analyze patterns in real-time and promotes better communication between marketing, IT and service departments. Customer engagement platforms have become an enabling technology. It’s being used to take immediate action in response to the incoming flow of events.
Run Your Engagement Campaigns on Autopilot
Our customer engagement platform continues to manage interactions even after the sale closes and across the customer’s life cycle.
FiO’s Customer Engagement Platform is especially effective in situations involving many factors that interact in variable ways, such as the investment and lending environments for Retail Organizations. Our CEP is also used with our Intelligent Customer Relationship Management (iCRM) platform
Measure Channel Engagement and Optimize Performance
FiO’s Customer Engagement Platform identifies and analyzes cause-and-effect relationships among customer actions in real-time, allowing personnel to proactively predict scenarios that are likely to happen so they can take effective actions.
Cusomer Engagement Suite For Era-defining Marketers!
Create high-impact campaigns with tools that take your omnichannel engagement strategies to the next level.
Localization
A/B testing
Frequency cap and throttling
DND
Reports scheduling
Campaign types
Keep Pushing Forward. We’ve Got Your Back.
Seamless Onboarding
Work with our onboarding specialists till go live with your first campaign.
Superior Customer Success
Our trusted pros to help you with solutions relevant to your business needs.
Unparalleled Support & Service
Get the help you need, whenever you need it with our 24/7 support.
Explore More Products From Our Retention OS
Customer Segmentation
Identify high-priority customer segments with RFM modeling or create on-demand segments based on customer personas and behaviors in real-time.
Campaign Orchestration
Create workflows, set rules, select channels, and run contextual campaigns at scale with customer and business-triggered events.
App Personalization
Leverage a combination of behavioral data and targeted segmentation, to deliver unique app experiences to your customers.