Know Your Customers Better and Predict Their Next Moves
Today’s Businesses Can’t Afford to Have Siloed, Inaccessible Data. Create a Central Repository of Truth That Makes Customer Data the Focus of Your Entire Enterprise
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100+ global brands believe in FiO Customer Data Analytics Platform
Enable Data Inflow with Seamless 3rd-party Integrations
Make sure no data falls through the cracks! Leverage our SDK to import data from 3rd-party sources and make it easy for different systems to communicate with each other through Marketing Automation.
Funnels
Identify drop-offs across the marketing and sales funnels
Path
Learn about the series of events that lead to a specific outcome
Cohorts
Understand engagement trends of a cohort by day, week, month
Live Analytics
Real-time analytics on your fingertips with detailed reporting
Uninstalls
Discover the How, Why, When that encourages app uninstalls
Integrate with the Service Provider You Prefer
Group FiO’s Customer Data Analytics Platform gives you the tools to understand customer attribution, utilize anomaly detection, and implement cohort analysis. You can easily visualize, analyze, share, and act on insights with machine learning and automated tools.
Optimize Your Sales Funnels with FiO
With Customer Data Analytics, your insights aren’t limited to specific channels. Data can be collected and processed from nearly any source – online or offline – so that you can have a complete picture of your customers and analyze their behaviors throughout their journey.
A better way to direct your marketing budget is through customer attribution, anomaly detection, and cohort analysis. You can easily visualize, analyze, share, and act on insights with machine learning and automated tools.
Make your campaigns a success with sophisticated analytics
Hyper Personalization
Group FiO’s Data Analytics Platform allows you to create deeply personalized customer journeys of your brand through coordinated, informed actions & campaigns. Track the journey taken by each lead and customer so you always know their preferred path, chosen messaging, service background, behavioral patterns, and purchase history.
Customer Journey Analytics
Track every step of your customer’s journey through your brand ecosystem with a customer data platform that stores, connects, and combines customer data from website interaction, purchases, engagement, attributes, market data, and more.
Prescriptive Analytics
Take control of your customer’s lifetime value by employing the power of true artificial intelligence (AI). Forecast outcomes based on behavioral data, historical sales, and actions to accelerate the customer journey toward your desired outcome or goals, such as purchasing a product or requesting a quote for service.
Make your campaigns a success with sophisticated analytics
From Funnels and Cohorts to real-time analytics and custom reporting. The perfect analytics platform for growth-oriented teams.
Events analytic
Single view of revenue cycle
Real-time data
Intuitive visualization
Granular data drill-down
Custom reporting
Keep pushing forward. We’ve got your back.
Seamless Onboarding
Work with our onboarding specialists till go live with your first campaign.
Superior Customer Success
Our trusted pros to help you with solutions relevant to your business needs.
Unparalleled Support & Service
Get the help you need, whenever you need it with our 24/7 support.
Explore More Products From Our Retention OS
Customer Segmentation
Identify high-priority customer segments with RFM modeling or create on-demand segments based on customer personas and behaviors in real-time.
Campaign Orchestration
Create workflows, set rules, select channels, and run contextual campaigns at scale with customer and business-triggered events.
App Personalization
Leverage a combination of behavioral data and targeted segmentation, to deliver unique app experiences to your customers.